These Terms and Conditions govern the use of the website dispatchcourseonline.com (the “Website”) and the purchase of online courses (the “Courses”) offered by KamiHolding Association (the “Company”). By accessing or using the Website, or by purchasing any Courses, you agree to be bound by these Terms and Conditions.
1. General Provisions
1.1 The Website is owned and operated by KamiHolding Association, a company registered in Moldova.
1.2 These Terms and Conditions are governed by the laws of Moldova. Any disputes arising from or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of Moldova.
1.3 We reserve the right to modify these Terms and Conditions at any time without prior notice. It is your responsibility to review these Terms and Conditions periodically for any updates. Significant changes affecting your rights will be communicated via email or a prominent notice on the Website.
1.4 If you are a consumer residing in the European Union or another jurisdiction with mandatory consumer protection laws, you may benefit from additional rights under the laws of your country of residence, which cannot be overridden by these Terms.
2. Protection of Personal Data
2.1 By using the Website, you consent to the collection and processing of your personal data as necessary for processing your orders, providing customer support, delivering Courses, and improving our services.
2.2 We process personal data in accordance with our Privacy Policy, available on the Website. Our Privacy Policy complies with the General Data Protection Regulation (GDPR) and other applicable international data protection laws.
2.3 Personal data is collected and processed for legitimate purposes only, including but not limited to:
- Order fulfillment and delivery of Courses;
- Marketing communications (with your explicit consent);
- Website analytics and performance improvement;
- Compliance with legal obligations.
2.4 We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law.
2.5 If you are located in the European Economic Area (EEA), you have rights under the GDPR, including the right to access, rectify, or erase your personal data. Details are provided in our Privacy Policy.
3. Order Registration and Payment
3.1 Orders for Courses can be placed through the Website. Payment must be made online using a valid credit or debit card.
3.2 All payments are processed securely through a third-party payment processor that complies with the Payment Card Industry Data Security Standard (PCI DSS), ensuring maximum security for your transactions.
3.3 Upon successful payment, you will receive a confirmation email with details of your purchase.
3.4 Refunds, if applicable under Section 5, will be issued to the original payment method used for the purchase.
4. Delivery of Services
4.1 The Courses offered on dispatchcourseonline.com are delivered electronically. After payment confirmation, you will receive access to the course materials through your user account on the Website or via email.
4.2 Access to the course materials is personal and non-transferable. You may not share your login credentials or course materials with others.
4.3 Access to the course materials is granted for a specified period, as indicated in the course description on the Website.
5. Return Policy
5.1 Due to the digital nature of the Courses, we do not offer refunds once the course materials have been accessed (e.g., downloaded, streamed, or viewed).
5.2 If you have not accessed the course materials, you may request a refund within 14 days of the purchase date, in line with standard international consumer protection practices.
5.3 To request a refund, please send a written request to [email protected], including your order details and the reason for the refund.
5.4 Approved refunds will be processed within 7 business days and issued to the original payment method.
5.5 We reserve the right to refuse a refund if:
- The course materials have been accessed; or
- The refund request is made after the 14-day period.
5.6 For any questions regarding refunds, please contact us at [email protected].
6. Privacy Policy
6.1 Our Privacy Policy, available on the Website, provides detailed information on how we collect, use, store, and protect your personal data. By using the Website, you agree to the terms outlined in the Privacy Policy.
7. Intellectual Property
7.1 All content on the Website, including course materials, text, graphics, and logos, is the property of KamiHolding Association or its licensors and is protected by international copyright and intellectual property laws.
7.2 You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.
8. Limitation of Liability
8.1 To the fullest extent permitted by law, KamiHolding Association shall not be liable for any indirect, incidental, special, or consequential damages arising from or in connection with the use of the Website or the purchase of Courses.
8.2 Our total liability to you for any claim arising from these Terms and Conditions shall be limited to the amount paid by you for the Course in question.
9. Dispute Resolution
9.1 Any disputes arising from or in connection with these Terms and Conditions shall first be attempted to be resolved through good-faith negotiation between the parties.
9.2 If negotiation fails, the dispute shall be submitted to the exclusive jurisdiction of the courts of Moldova, unless mandatory local laws in your jurisdiction require otherwise.
10. Contact Information
KamiHolding Association
Email: [email protected]
Website: https://dispatchcourseonline.com
For any inquiries, please reach out to us via email.